tk1971game Privacy Policy

1 What Information We Collect

tk1971game collects various types of information to ensure the best gaming experience for you and to maintain the quality of our services. A detailed breakdown of information collection by category is provided below.

1.1 Registration Information

When you create an account on tk1971game, we collect the following information:

• Full name (in Bengali and English)
• Date of birth (for age verification)
• Email address
• Mobile number
• Residential address
• Preferred language and currency

1.2 Identity Verification Information

As part of responsible gaming and financial protection, we carry out identity verification (KYC — Know Your Customer) in certain cases. Through this process we may collect:

• Copy of National Identity Card (NID) or passport
• Selfie or photo (if required)
• Proof of address document

1.3 Financial Transaction Information

When completing deposits and withdrawals, we collect payment-related information such as bKash, Nagad, Rocket, or Upay account numbers and transaction IDs. We never store full payment card numbers or banking PINs.

1.4 Technical and User Behaviour Information

When you use our site, certain information is collected automatically:

• IP address and device type
• Browser name and version
• Operating system
• Site entry and exit times
• Pages visited and activity logs
• Referral source (where you came from before reaching the site)

2 Purpose of Using Information

tk1971game uses collected information only for legitimate and specific purposes. We never use your information unnecessarily or without authorisation.

2.1 Service Delivery and Operations

• Creating and managing your account
• Processing and verifying transactions
• Maintaining game history and reward records
• Providing bonuses, promotions, and VIP benefits

2.2 Security and Fraud Prevention

• Preventing unauthorised access to accounts
• Detecting and investigating suspicious transactions
• Following anti-money laundering (AML) procedures

2.3 Communication and Support

• Providing customer service assistance
• Sending account-related notifications
• Sending information about promotional offers (only with your consent)

2.4 Service Improvement

• Analysing user preferences to improve services
• Improving site performance and security
• Introducing new games and features

3 Sharing Information with Third Parties

tk1971game does not sell or rent your personal information. However, in certain specific situations we may share information with trusted third parties.

3.1 Service Provider Partners

Our game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi and payment processors may access a limited amount of information to operate their services properly. All such partners are required to follow the same standard of data protection policy.

3.2 Legal Obligations

We may be required to disclose information in accordance with applicable laws in Bangladesh, court orders, or government directives. In such cases only the information required by law will be provided.

3.3 Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such situations we will provide you with advance notice.

4 Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your experience.

4.1 Essential Cookies

These cookies are essential for the basic operation of the site, such as maintaining your login session, managing security tokens, and ensuring transaction continuity. These cookies cannot be disabled.

4.2 Functionality Cookies

These cookies help remember your preferences such as language, display settings, and game choices. They can be disabled from your browser settings.

4.3 Analytics Cookies

These cookies are used to monitor and analyse site usage in order to improve service quality. The information collected through them is anonymised and does not directly identify any individual.

4.4 Cookie Controls

You can reject or delete non-essential cookies at any time by changing your browser settings. Please note that disabling certain cookies may cause some features of the site to not work correctly.

5 Data Storage and Protection

tk1971game applies industry-standard security measures to protect your information.

5.1 Encryption Technology

All sensitive information stored on our platform is protected through SSL (Secure Sockets Layer) encryption technology. All data transfers between your browser and our servers are completed over encrypted channels.

5.2 Access Control

Only authorised staff may access your information when necessary. All staff are required to follow strict privacy policies and logs of information access are maintained.

5.3 Data Retention Period

We retain your information for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may need to be retained for a specified period to meet legal obligations.

5.4 Response to Security Breaches

If a security breach is detected, we will immediately conduct an investigation and notify affected users in a timely manner. Necessary corrective measures will be taken to prevent such incidents in the future.

6 Your Rights

As a user of tk1971game, you have the following rights regarding your personal information.

6.1 Right to Access Information

You have the right to know what information we hold about you. Upon request to our support email, we will provide you with a copy of your stored information.

6.2 Right to Correct Information

If there is any error or incompleteness in your stored information, you may request a correction. We will update the information as quickly as possible after verification.

6.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, this request may not apply in cases involving legal obligations, ongoing disputes, or active accounts.

6.4 Right to Stop Marketing Communications

You may request to stop receiving promotional emails or notifications at any time. This change can be made by using the "Unsubscribe" link in an email or by contacting us.

6.5 How to Exercise Your Rights

To exercise any of the above rights, please contact our support team. We will endeavour to respond to your request within 30 business days.

7 Protection of Minors

tk1971game is an adults-only platform. Our services are intended for those aged 21 or above only. We do not knowingly collect or store any information from individuals under the age of 21.

Age verification is a mandatory step in the registration process. If we become aware that a minor is using our services, we will immediately suspend their account and delete all collected information.

If you suspect that a minor is using our platform, please notify our support team.

8 Payment Information Security

Financial security is one of our highest priorities. Transactions on our platform via bKash, Nagad, Rocket, Upay, and bank transfer are completed securely.

8.1 Payment Information Storage Policy

We never store your full mobile banking PIN, full bank card number, or CVV code. Only the information necessary for transaction verification and history (such as masked account numbers and transaction IDs) is stored.

8.2 Fraud Detection

We use an automated fraud detection system to identify suspicious transactions. If unusual activity is detected, we will temporarily suspend your account and notify you.

8.3 Minimum Deposit and Withdrawal Limits

As part of our security policy, the minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳1,000. Withdrawals are generally processed within 1 hour.

9 Policy Changes

tk1971game reserves the right to update or change this privacy policy from time to time. Reasons for changes may include:

• Changes to laws or regulatory rules
• Addition of new services or features
• Improvement of Security Measures
• Changes to Business Operations

If any significant changes are made, we will send a notice to your registered email address and update the "Last Updated" date at the top of this page. Continued use of the platform after the changes will be considered as your agreement to the new policy.

If you have any questions about policy changes, please contact us.

10 Contact Us

If you have any questions, comments, or requests regarding this privacy policy, you can contact us in the following ways:

• Email: [email protected]
• Live Chat: Available in Bengali 24 hours a day, 7 days a week

Our support team is always ready to answer all your privacy-related questions. For general questions, you can visit our FAQ page.